Program Information

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ABOUT THE PROGRAM

Download HappinesSMiles Member Handbook

HappinesSMiles, Bhutan’s first frequent flyer program was launched on 10th November 2014, in commemorating the birth anniversary of His Majesty the Fourth Druk Gyalpo Jigme Singye Wangchuck and in celebrating His Majesty’s enlightened and visionary philosophy, Gross National Happiness.

The members of the program can accrue miles corresponding to the distance flown on Drukair and the class of service availed. Accrued miles may then be redeemed for Award Flights, Award Upgrades at airports and enjoy other benefits as you attend higher membership tiers.

ELIGIBILITY

To enrol in the program as a member, the individual must be:

  1. At least 12 years of age or older
  2. Holding a valid ID proof document of any nationality

DOCUMENTATION

A valid Passport is mandatory while the following documents may also be accepted as a travel document:

  1. Citizenship ID Card (for Bhutanese nationals only) or,
  2. Voter ID (for Indian Nationals only).

MEMBERSHIP TIERS

HappinesSMiles Program offers 3 tiers of membership:

  1. Silver (Basic tier)
  2. Gold
  3. Platinum (the elite tier).

MEMBERSHIP NUMBER

Upon enrolment, members will be assigned a permanent membership number that will be the permanent reference point of the member’s relationship with the HappinesSMiles Program throughout the membership lifetime of the member.

MEMBERSHIP CARD

Each member will receive e-membership card upon successful enrolment, and, or when upgraded or downgraded from one membership tier to another, or when re-assigned to Gold/Platinum tier with new tier validity specified on the e-membership card.

Except when a member is tiered to Silver, a physical membership card will also be sent to members during the following events:

  1. When a Member is upgraded, downgraded or is re-assigned to a Gold Membership Tier, a physical Gold membership card will be sent to the member.
  2. When a Member is upgraded, downgraded or is re-assigned to a Platinum Membership Tier, a physical Platinum membership card will be sent to the member.