Credit Card Queries

For Online Credit Card Ticketing Problem, Cancellation ,Refund & failed Transaction, you may directly contact:

Email ID @ card_refund@drukair.com.bt (During weekdays - Working Hrs. 9AM-5PM BST)

1. 90% refund permitted for the ticket cancelled more than 30 days from the first date of travel.
2. 75% refund permitted for the ticket cancelled from 10-29 days from the first date of travel.
3. 50% refund permitted for the tickets cancelled from 04-09 days from the first date of travel.
4. 03 days or less no refund permitted.
5. Rescheduled ticket not permitted for refund.

Reschedule fee: 03 DAYS OR LESS USD 20.00
>> For queries regarding Schedule, Fares, Flight Status, Polices on ticketing , Refund, Cancellation, etc

* You may also check the link "Our offices" for the above services and for special fares/student fares. For queries regarding Schedule, Fares, Flight Status, Polices on ticketing , Refund, Cancellation, etc

Dial # : +975 8 276430 (International) (From 0600hrs - 2100hrs BST(+6 GMT), ISD charges apply).

Toll Free # : 1300 (In country)

NOTE: Kindly check the VISA requirements and entry formalities for respective city and airport of arrival.